How do you know a recruiter is ethical?
In an article of “De Tijd”(13/10/2015), a Flemish economic newspaper, it was stated that values in the business world are more words than actions, even if 8 out of every 10 companies declare that their values are important to them.
The heading alarmed me, as I am a strong believer in values, and thought that values had gained in importance over the last ten years.
It is true that for three years we have experienced – luckily not too often – that opportunism is more important than ethics. It would also seem, although it is a recognised fact between cultures, that the definition of ethics can be very different for business people operating in the same business.
Let me give you an example.
There is an unwritten rule – ethical behaviour – that in staffing, temporary and permanent recruitment, the agency that presents a CV first to a company, will be remunerated if the person is hired. So far, so good. In a world of “no cure, no pay” this is important to apply if, as a company, you do not wish to receive two invoices for the same service.
But does this mean that I can send anyone at any moment to one of my clients? Not only do we strongly disagree, but we also have “ethics”, as a quality-oriented recruitment agency, as an ally!
As a recruiter, one is supposed to ask the candidate first if he/she is interested in the role in the company and in the company that he/she will be sent to. It goes without saying that the recruiter must have met the candidate beforehand! The exception being specific circumstances, time or place, that were discussed upfront with the client and the candidate.
As we said, we have already experienced, more than once, that a candidate’s file was sent to a company (client) without him/her knowing about it!
We disapprove strongly of such practices as we hope to be present on the market for the long run and believe that trust is important to keep on working in our business.
Of course, when ethics are not applied, and the process is not questioned or rejected, both partners are guilty: the recruiter and the company that accepts the application of the person who has neither been informed nor interviewed.
Until now, our clients have followed our arguments and, as such, have maintained quality and very high ethical standards.
We thank them for their trust and loyalty. Respect is the basis of this. As an ambassador for both the client (company) and the candidate, we need to be efficient but respect the privacy and wishes of both parties.
Please do not hesitate to share your thoughts on our social media pages.
Your Rainbow Team